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Jonny Fresh Corporate Services at e-Spirit AG2020-08-31T15:53:25+02:00

Fresh laundry for e-Spirit employees

Are you up to your ears in work while longing for a leisurely evening, but the shirts & blouses waiting at home to be washed and ironed are holding you back? Not to worry, Jonny Fresh is now pleased to be taking that work off the hands of e-Spirit employees! Simply drop off your dirty laundry at the Jonny Fresh service room and spend your free evening doing something truly fun. In the meantime, Jonny Fresh will pick up your laundry and return it to the company freshly washed and ironed, leaving it for you at the service room. At a fair price and with the best possible results!

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Location information

Tassiloplatz 25, 81541 Munich
 Pickup: Tuesday and Friday, drop off by 10 a.m. at the latest.
 Delivery: Tuesday and Friday, pickup starts at 12 p.m.
Service room: “Hemdenraum” 
 Contact person: Mrs.Brigitte Lobo
 Company code: ESPRTM

Register now

How it works:

Dirty laundry drop at pickup and delivery station

1. Registration / Personalized laundry bag

Register yourself and enter your company code on our website or the app. After registration, you will receive your personalized laundry bag from your local on-site contact person (see location information) after you present your customer number, which is sent to you in an e-mail.

2. Order / Dirty laundry drop

Dirty laundry drop at pickup and delivery station

Place your order at jonnyfresh.com or on the app. Then drop your personalized laundry bag (filled!) at the service room BEFORE the pickup time you have booked.

3. Pickup & cleaning

The Jonny Fresh driver will retrieve the orders at the previously agreed times (see location information).

4. Fresh laundry

Once the laundry has been cleaned, the Jonny Fresh driver will drop your order back at the service room (see location information). You can now pick up your laundry when you have time.

Location information

Tassiloplatz 25, 81541 Munich
 Pickup: Tuesday and Friday, drop off by 10 a.m. at the latest.
 Delivery: Tuesday and Friday, pickup starts at 12 p.m.
Service room: “Hemdenraum” 
 Contact person: Mrs.Brigitte Lobo
 Company code: ESPRTM

Register now

FAQ

1. How do I use Jonny Fresh?

It’s easy, all you have to do is log in with your Jonny Fresh company account on the website or through the app, place an order for your laundry to be picked up, and take it in your personalized Jonny Fresh laundry bag to the laundry service room. A Jonny Fresh driver will retrieve the collected laundry twice a week and take it to be cleaned. Your freshly washed and ironed laundry will then be dropped off for you at the laundry service room with the next laundry delivery, and you can pick it up there when you have a moment.

Attention: We won’t accept any orders that aren’t submitted online ahead of time! Order by e.g. Tuesday at 5:00 a.m. to have the driver pick up your laundry the same day and be sure to leave it at the service room before 12:00 p.m. Orders that need to be picked up on a Thursday must be booked by 5:00 a.m. the same day and the laundry must be left at the laundry room no later than shortly before 12:00 p.m.

2. How do I create a e-Spirit company account?

To ensure our system recognizes that you are an e-Spirit employee, you will have to click in the “Are you registering for a company” area during registration and then enter the company code.

3. When and where can I drop off and pick up my laundry?

You can drop your laundry off and pick it up at the service room (see location information). The service room is available to e-Spirit employees at any time. Jonny Fresh picks up all the laundry twice a week while at the same time leaving the fresh laundry at the service room. Dirty laundry needs to be dropped off on the day that has been booked before the pickup time. 

Attention: Please be sure to use your personalized laundry bag. Our Jonny Fresh driver will only accept laundry that is inside a Jonny Fresh laundry bag!

4. What happens if I am delayed and can only drop off my laundry after the pickup time?

If you drop off your laundry too late, our driver won’t be able to take your laundry with them. We will have to clean and deliver your laundry on the next available date.

5. Where do I get a Jonny Fresh laundry bag?

You can pick up your laundry bag marked with your company name and company code before your first order by presenting your Jonny Fresh customer number to your contact person at e-Spirit. 

6. Where do I find my customer number?

You can find your customer number in the e-mail we send you to confirm registration. The customer number is also stored in your Jonny Fresh account under “My Contact Information”.

7. What should I do if I lose my laundry bag or it is no longer usable?

If your laundry bag is lost or no longer usable, go to your contact person. Your contact person will give you a new laundry bag once you show your customer number.

8. What should I do if the plastic card comes off of my laundry bag or the writing is no longer legible?

If the writing is no longer legible, you can easily trace over it with a permanent pen. Your contact person can also give you a new card once the old plastic card is no longer usable.

9. How is my fresh laundry delivered?

You will receive your clean articles hung on a hanger and protected by wrapping or, in the case of textiles, such as flat, folded laundry that cannot be hung up, packed in paper. Your laundry and laundry bag will be held for you at the service room until you pick them up.

By the way: If you do no further need the wire hangers, you are welcome to return them to Jonny Fresh. Depending on the condition, we can then reuse them. Simply leave the empty hangers in the service room so that the driver can take them with them.

10. How much do pickup and delivery cost?

For e-Spirit employees the laundry service is free.

11. How long will it take to process my laundry?

We will generally process your laundry by the next laundry delivery. Anyone who drops off their laundry for pickup and cleaning on e.g. Tuesday can pick up their laundry from the laundry station starting Thursday. There are exceptional cases, however, in which it may take a week to process your laundry. The exact processing time for each article of clothing can be found in the order process.

1. Can the pickup and delivery addresses be different?

At your convenience, you can also use the Jonny Fresh service at home or while traveling (for example to Berlin) in the hotel. However, drops and deliveries within the company premises can not be combined with addresses outside. It is thus e.g. not possible to hand over the laundry at home and have it delivered to the premises of e-Spirit.

1. Which cleaning services are offered?

For e-Spirit employees we will clean or wash exclusively shirts and blouses.

2. Who cleans the clothing?

Jonny Fresh performs the services. We work closely with select, carefully screened textile cleaning and laundry companies from the region and can vouch for the care with which they provide their services.

3. What if a stain isn’t removed or other problems arise?

You can contact us over the phone or via email. If something needs to be cleaned again, we will pick it up and deliver it again free of charge.

Register now

Do you have more questions?

If you have further questions about the Jonny Fresh corporate services at e-Spirit, please do not hesitate to contact our customer support. We would be glad to further assist you!