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Corporate services at m2g-Consult GmbH2019-12-17T12:38:57+01:00

Fresh laundry for M2G employees

Are you up to your ears in work while longing for a leisurely evening, but the shirts, blouses, and suits waiting at home to be washed and ironed are holding you back? Not to worry, Jonny Fresh is now pleased to be taking that work off the hands of M2G employees. Simply drop off your dirty laundry at the reception and spend your free evening doing something truly fun. In the meantime, Jonny Fresh will pick up your laundry and return it to the company freshly washed and ironed, leaving it for you at the reception. At a fair price and with the best possible results!

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Refer Jonny Fresh corporate services now and get a €10 discount!

Location information

Pickup day: Friday, drop off by 10 a.m. at the latest.
Delivery days: Friday, pickup starts at 12 p.m.
Drop & pickup location: Reception
Contact person: Janet Baasner (0173 6303863)
Company code: M2GC

Register now

How it works:

Dirty laundry drop at pickup and delivery station

1. Registration / Personalized laundry bag

Register yourself and enter your company code on our website or the app. After registration, you will receive your personalized laundry bag from your local on-site contact person (see location information) after you present your customer number, which is sent to you in an e-mail.

2. Order / Dirty laundry drop

Dirty laundry drop at pickup and delivery station

Place your order at jonnyfresh.com or on the app. Then drop your personalized laundry bag (filled!) at the reception BEFORE the pickup time you have booked.

3. Pickup & cleaning

The Jonny Fresh driver will retrieve the orders at the previously agreed time (see location information).

4. Fresh laundry

Once the laundry has been cleaned, the Jonny Fresh driver will drop your order back at the reception (see location information). You can now pick up your laundry when you have time. Feel free to refer Jonny Fresh corporate services and receive a discount.

Location information

Pickup day: Friday, drop off by 10 a.m. at the latest.
Delivery days: Friday, pickup starts at 12 p.m.
Drop & pickup location: Reception
Contact person: Janet Baasner (0173 6303863)
Company code: M2GC

Register now

FAQ

1. How do I use Jonny Fresh?

It’s easy, all you have to do is log in with your Jonny Fresh company account on the website or through the app, place an order for your laundry to be picked up, and take it to the reception in your personalized Jonny Fresh laundry bag. A Jonny Fresh driver will retrieve the collected laundry twice a week and take it to be cleaned. Your freshly washed and ironed laundry will then be dropped off for you at the reception with the next laundry delivery, and you can pick it up there when you have a moment.

Attention: We won’t accept any orders that aren’t submitted online ahead of time! Order by Friday at 5:00 a.m. to have the driver pick up your laundry the same day and be sure to leave it at the reception before 10:00 a.m. 

2. How do I create a M2G company account?

To ensure our system recognizes that you are a M2G employee, you will have to click in the “Are you registering for a company” area during registration and then enter the company code M2GC.

3. When and where can I drop off and pick up my laundry?

You can drop your laundry off and pick it up at the reception. Jonny Fresh picks up all the laundry at the reception every Friday between 10:00 a.m. and 12:00 p.m, while at the same time leaving the fresh laundry. Dirty laundry needs to be dropped off on the day that has been booked before 10:00 a.m. and the fresh laundry can be picked up after 12:00 p.m.

Attention: Please be sure to use your personalized laundry bag. Our Jonny Fresh driver will only accept laundry that is inside a Jonny Fresh laundry bag!

4. What happens if I am delayed and can only drop off my laundry at the reception after 10:00 a.m.?

If you drop off your laundry after 10:00 a.m., our driver won’t be able to take your laundry with them. We will have to clean and deliver your laundry on the next available date.

5. Where do I get a Jonny Fresh laundry bag?

Your can pick up your laundry bag marked with your name, company code, and customer number before your next order by presenting your Jonny Fresh customer number at the Reception. 

6. Where do I find my customer number?

You can find your customer number in the e-mail we send you to confirm registration. The customer number is also stored in your Jonny Fresh account under “My Contact Information”.

7. What should I do if I lose my laundry bag or it is no longer usable?

If your laundry bag is lost or no longer usable, go to the Reception. There you will get a new laundry bag once you show your customer number.

8. What should I do if the plastic card comes off of my laundry bag or the writing is no longer legible?

If the writing is no longer legible, you can easily trace over it with a permanent pen. At the Reception you can also get a new card once the old plastic card is no longer usable.

9. How is my fresh laundry delivered?

You will receive your clean articles hung on a hanger and protected by wrapping or, in the case of textiles, such as flat, folded laundry that cannot be hung up, packed in paper. Your laundry and laundry bag will be held for you at the reception until you pick them up.

By the way: If you do no further need the wire hangers, you are welcome to return them to Jonny Fresh. Depending on the condition, we can then reuse them. Simply leave the empty hangers at the reception so that the driver can take them with them.

10. How much do pickup and delivery cost?

Laundry pickup and delivery is free for M2G employees. The charge for cleaning your things only has to meet a minimum order value of EUR 10.

11. How long will it take to process my laundry?

We will generally process your laundry by the next laundry delivery next week. There are exceptional cases, however, in which it may take some extra days to process your laundry. The exact processing time for each article of clothing can be found in the order process.

1. How do I redeem vouchers?

Register with Jonny Fresh through the website or via the app and fill your laundry basket. Then click on “Redeem voucher?”, enter the code, and click on “Redeem”. The voucher amount will then automatically count toward the total amount.

2. Can the pickup and delivery addresses be different?

At your convenience, you can also use the Jonny Fresh service at home or while traveling (for example to Cologne) in the hotel. However, drops and deliveries within the company premises can not be combined with addresses outside. It is thus e.g. not possible to hand over the laundry at home and have it delivered to the office.

3. Which payment methods are offered?

You can conveniently pay online with PayPal or a credit card (VISA, MasterCard, American Express), or you can have us bill you. For more information, please contact our support team.

1. Which cleaning services are offered?

We will clean or wash (almost) anything, including business wear, jackets, coats, and festive apparel as well as table cloths, bed linens, and towels. Waterproofing can also be offered for select product groups.

2. Who cleans the clothing?

Jonny Fresh performs the services. We work closely with select, carefully screened textile cleaning and laundry companies from the region and can vouch for the care with which they provide their services.

3. What if a stain isn’t removed or other problems arise?

You can contact us over the phone or via email. If something needs to be cleaned again, we will pick it up and deliver it again free of charge.

Register now

Do you have more questions?

If you have further questions about the Jonny Fresh corporate services at M2G, contact us over the phone at 0800 344 11 66 or write us at support@jonnyfresh.com. We would be glad to further assist you!